We live in an era that values immediate satisfaction. Modern technology has made everything from food to entertainment available within seconds. Yet, even today, certain things are better when they take a little more time. Employee engagement is one of those items. A long-term, outcome-based approach is useful for improving employee engagement. By examining the experience of one company, Coca-Cola Hellenic, you can see the benefits of doing multiple waves of employee engagement research.
Archive for the ‘Retaining Employees’ Category
Benefits of Multiple Waves of EEM Research
Thursday, October 8th, 20095 Last-Minute Employee Appreciation Ideas
Tuesday, October 6th, 2009
You’re stuck in traffic, your dog threw up just as you were leaving the house, and you haven’t had your morning java. Yet, as you savor the exhaust on the expressway, you remember Allison, that certain employee who clearly needs some encouragement. Allison’s been working long hours on some tough projects—and doing a great job! You know timing is important. If you don’t recognize Allison soon, she may just feel like she needs to move on. But you don’t have time to draft a complex recognition plan—in fact, she needs to get some recognition today. So, how can you deliver thoughtful, specific employee recognition when you’re short on time? Read on for a few general techniques for quick employee recognition, inspired by Ken Lloyd’s 151 Quick Ways To Recognize and Reward Employees.
Recruiting 2.0: How social networking sites can help you hire employees.
Monday, September 28th, 2009
Since most jobs are snagged through personal connections, who you know has always been important. Now, the ubiquity of social networks has added another consideration: Who are you connected to online? As it turns out, that’s an important question for hiring managers, too. Potential employees aren’t the only ones using social networks; savvy recruiters are also using their online networks to expedite the hiring processes.
Fun: The Secret Ingredient in Employee Engagement
Thursday, September 24th, 2009Western cooking traditionally recognizes four major tastes: sweet, salty, sour, and bitter. The Japanese, however, add a fifth taste called unami, or savory flavor. Unami is beloved for its ability to enhance all of the other flavors of a dish. As in cooking, managers must maintain a delicate balance of key ingredients to maximize their workforce. Ingredients like salaries and benefits, feedback mechanisms, and good training are all important to strengthen Employee Engagement Management (EEM), and even bolsters your Customer Engagement. But there is usually one ingredient that is often forgotten. Just what is the unami of the business world? Fun.
A Solution: Employee Engagement And Retention in Healthcare
Tuesday, September 22nd, 2009
Plenty of people will tell you how the American health system is broken. And yet, it’s not all doom and gloom. Even in America’s bloated health care system, some hospitals manage to hold down costs while maintaining high levels of care. As they look for ways to improve patient outcomes, many health care organizations are focusing on boosting employee engagement. Our research has shown that hospitals with higher levels of employee engagement also enjoy higher levels of patient satisfaction, quality outcomes, and staff retention. This article will explore how one health care organization, Sanford Health, improved operations by researching and boosting Employee Engagement.