As our recent post on how to build employee resilience explains, resilience is a key trait of any successful business. Think of resilience as consistent strength and flexibility, even in difficult situations. In general, resilient individuals and organizations can adapt quickly, are confident enough to manage stress, and stay focused on their goals. The most resilient organizations can weather even the harshest economic storms with grace and innovation. How can you spot a resilient organization? Resilient organizations have:
- A Clear and Compelling Company Purpose.
- Trust in Leadership.
- Open Communication.
- Supportive Management.
- Adequate Tools and Resources.
These five traits allow organizations to quickly change what’s not working while staying true to their core values. Leaders in such organizations are trusted because they support employees and provide the tools needed to allow employees to do their best. Open communication eliminates confusion, inaccurate expectations, and other potential productivity black holes.
By gathering employees’ opinions of the company’s performance on these traits, organizations can better understand what they need to change or maintain. Organizations can then create and implement strategies for improvement. To ensure the success of the plan, the strategy must be clearly communicated to all employees and managers should create team-specific plans to track and report on throughout the year. This will help to engage employees and increase the resilience of the organization.
More on improving business and employee performance.
~Monica Nolan, PeopleMetrics
Tags: company resilience, employee resilience, Monica Nolan, thought leadership