As we’ve discussed in previous posts, resilience allows companies to survive and even thrive in challenging business climates. This is because resilient organizations adapt quickly to new challenges while staying loyal to their core values. Of course, resilient organizations are made up of resilient individuals. In this post, we’ll define resiliency at the individual level and review how organizations can encourage resiliency in their workers.
Posts Tagged ‘employee retention’
Five Key Traits of Resilient Individuals
Wednesday, June 24th, 2009Customer-Based Employee Recognition: How to reward your unsung brand champions
Thursday, April 30th, 2009
If your most loyal customers were in charge of employee recognition, who would get the coveted Employee of the Month parking spot? Would your customers’ picks mirror your internal recognition? Employee recognition is widely recognized as a major factor in motivating employees to improve performance, yet many businesses’ recognition programs are based on managers’ impressions, not customer feedback.