Legendary innovator Henry Ford once said, “If there is one secret to success, it lies in the ability to get the other person’s point of view and see things from that person’s angle as well as your own.” This viewpoint allowed Ford to empathize with the consumer and, perhaps more importantly, his employees. Ford is remembered for putting the majority of Americans behind a steering wheel, but he also paid his workers extremely well for the time. Thanks to this “wage motive,” the Ford Company enjoyed low turn over and lower training costs over time. Henry Ford found that by figuring out what motivated employees, he could keep them around longer, resulting in a better overall product for consumers.

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