Employees are the heart of any business. Disgruntled or apathetic employees can suck the energy out of the sales transaction they perform. On the other hand, engaged employees pass on their enthusiasm to customers. In fact, customers are more likely to become engaged if they are served by passionate employees. In other words, Engaged Employees are a boost to any business’ bottom line. Yet most office environments inspire apathy, not excitement. As psychologist Tom Muha recently wrote in an article for The Capital, recent polls show that “only 29% of employees in a typical company are actively engaged in their job.” Fortunately, you don’t have to spend a lot of money to boost employee engagement. Affordable staff appreciation activities can boost engagement, partially through relationship building.


